THEZONEHEADS

Marikina

Thezoneheads began in 2019 and ceased operations during the pandemic. Following the pandemic, thezoneheads continued to sell through marketplaces and other third-party applications. Now, thezoneheads could sell from Luzon to Mindanao and were still thriving. Message us directly for shipping instruction. Get yourself a treat reminder from THEZONEHEADS

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Our mission is to reduce fast fashion and promote a greener world by recycling used clothes.

Our vision is to create a more sustainable environment for the next generation to enjoy.

Processing Time: Orders are processed within 1-2 business days. Shipping Time: It usually takes 3-7 business days for delivery, depending on your location. Shipping Fee: Fees varies depends on the location for Luzon - ₽65 Visayas - ₽75 Mindanao - ₽100 Free shipping for orders over PHP 1500. Tracking: Once your order is shipped, we’ll send you a tracking number via email or SMS. Delivery Issues: If your order doesn’t arrive on time please message us directly or on our socials IG: thezoneheads_ph FB: thezoneheads

Payment Methods: We accept Cash on Delivery (COD), GCash, and bank transfers. Payment Confirmation: You’ll receive an order confirmation once payment is successful.

Process: To request a return, message us directly with your order number and reason for return. Refunds: Refunds will be issued as store credit or to your original payment method once we receive and inspect the item. Exchanges: No exchanges, as the items are thrifted or old clothes. Non-Returnable Items: Sale items and custom-made products are non-returnable.

Information We Collect: We collect your name, contact details, and payment information to process your orders. How We Use It: We use your information to fulfill orders, improve our services, and communicate with you. Data Security: Your personal information is protected and will not be shared with third parties except for order processing. Your Rights: You can request to view, update, or delete your personal information at any time. Just message us directly.

How to order? - Message us directly with the item you want - Provide important details (Name, Address, Contact number, Email address) - Pay the corresponding amount and we're all set! How to ship? - Our partner for logistics is J&T but you can request any courier you like. Can you do sameday shipping? - Yes! Sameday shipping is available customer should be the one to book it. Can you do return or exchange? - Yes! Return is possible just message us directly so we can discuss it. For exchange, as the items are thrifted no exchange please. How do I track my order? - Once payment received, we'll send you a confirmation email via email or SMS.

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