FILA

Processing Time: Orders are processed within 1-2 business days. Shipping Time: It usually takes 3-7 business days for delivery, depending on your location. Shipping Fee: Fees varies depends on the location for Luzon - ₽65 Visayas - ₽75 Mindanao - ₽100 Free shipping for orders over PHP 1500. Tracking: Once your order is shipped, we’ll send you a tracking number via email or SMS. Delivery Issues: If your order doesn’t arrive on time please message us directly or on our socials IG: thezoneheads_ph FB: thezoneheads

Payment Methods: We accept Cash on Delivery (COD), GCash, and bank transfers. Payment Confirmation: You’ll receive an order confirmation once payment is successful.

Process: To request a return, message us directly with your order number and reason for return. Refunds: Refunds will be issued as store credit or to your original payment method once we receive and inspect the item. Exchanges: No exchanges, as the items are thrifted or old clothes. Non-Returnable Items: Sale items and custom-made products are non-returnable.

Information We Collect: We collect your name, contact details, and payment information to process your orders. How We Use It: We use your information to fulfill orders, improve our services, and communicate with you. Data Security: Your personal information is protected and will not be shared with third parties except for order processing. Your Rights: You can request to view, update, or delete your personal information at any time. Just message us directly.