Privacy Policy

THRIFTZ Privacy Policy

Effective Date: 1st Oct. 2024

At THRIFTZ, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform. By using THRIFTZ, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you create an account, interact with other users, or use our services. This includes:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details.
  • Account Information: Username, password, profile photo, and preferences.
  • Transaction Information: Information related to your activities on the platform, such as the items you buy or sell, your communications with other users, and proposed prices.
  • Device Information: IP address, browser type, device type, operating system, and other technical data.
  • Usage Data: Information about how you use our platform, including pages visited, interactions, and other activity on THRIFTZ.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve the THRIFTZ platform and services.
  • Facilitate communication between buyers and sellers.
  • Process and manage transactions between users.
  • Notify you about updates, new features, and important changes to our platform.
  • Respond to your questions, concerns, or customer support requests.
  • Monitor and prevent fraudulent activities or violations of our Terms & Conditions.
  • Comply with legal obligations.

3. How We Share Your Information

We only share your personal information with third parties in limited circumstances, such as:

  • With other users: When you engage in transactions or communication with other users, some personal information (such as your username, profile picture, and contact details) may be shared with the other party.
  • Service providers: We work with trusted third-party providers to assist us in operating our platform, such as hosting services, customer support, and analytics. These providers have access to your personal information only to the extent necessary to perform their services.
  • Legal requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party as part of the transaction. We will notify you if such a transfer occurs and if your information becomes subject to a different privacy policy.

4. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted transmission of sensitive data (e.g., passwords).
  • Regular security audits and monitoring.
  • Restricted access to personal information by employees and contractors based on the need to know.

However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and update your information: You can view and edit your personal information at any time by logging into your account settings.
  • Delete your account: You may request the deletion of your account by contacting us at [insert email address]. We will process your request and delete your account within a reasonable timeframe, although some data may be retained for legal or security purposes.
  • Opt-out of marketing communications: You can opt out of receiving promotional emails or messages from us by following the unsubscribe instructions in those communications.

 

6. Cookies and Tracking Technologies

THRIFTZ uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files that are placed on your device when you visit our website. These technologies help us:

  • Keep you logged in.
  • Remember your preferences and settings.
  • Analyze platform usage and improve functionality.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the platform.

7. International Data Transfers, International Users and Applicable Laws

THRIFTZ is a globally accessible platform, and while we focus our services on users in certain countries, we do not restrict access based on location. If you are accessing or using our platform from outside of Hong Kong or the Philippines, please note that your personal information will be processed in accordance with the data protection laws applicable in Hong Kong, where our company is incorporated. By using our platform, you consent to the transfer of your data to these locations, which may have different data protection laws than your country of residence.

  • For users based in the Philippines, we will comply with the Philippine Data Privacy Act (PDPA) for the collection and processing of personal data.
  • For users based in other jurisdictions, by using our platform, you consent to the collection, processing, and transfer of your personal information in accordance with Hong Kong law, specifically the Personal Data (Privacy) Ordinance (PDPO).

We strive to comply with all applicable data protection regulations, but please be aware that your jurisdiction's privacy laws may differ from those in Hong Kong or the Philippines. By using THRIFTZ, you agree to the transfer and processing of your data in these jurisdictions.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you choose to delete your account, we will retain only the data necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

THRIFTZ is not intended for individuals under the age of 18. However, if you are between the ages of 13 and 18, you may only use the platform with the consent and supervision of a parent or legal guardian.

  • Responsibility for Guardian Consent: It is the responsibility of the parent or guardian to review and approve their child’s use of THRIFTZ and to ensure that they are providing appropriate supervision. We do not knowingly collect personal information from children under the age of 13. If you are under 13, you are not permitted to use our platform.

  • Parental/Guardian Involvement: Parents or guardians who believe that their child has provided us with personal information without their consent should contact us immediately via our contact form. If we become aware that a user under the age of 18 has provided personal information without proper consent, we will take steps to delete that information.

By using our platform, parents and guardians agree to be responsible for monitoring their child’s use of THRIFTZ and ensuring that their child’s interactions on the platform are safe and compliant with our Terms & Conditions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant updates by posting the new policy on our platform and indicating the effective date. Your continued use of THRIFTZ after any changes to the policy will signify your acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via our contact form and provide necessary contact information for us to reply to.